
Last week, I experienced two very different moments that have stayed with me.
The first was a resignation. Jim (not his real name), a member of our BNI community, decided to leave after only seven months. The reason he gave was one that I've heard many times over the years: BNI takes too much time away from his business.
The second moment happened only a few days later. During a chapter meeting, Matt (his real name) stood up and proudly requested his 15-year ribbon. The room applauded as Matt was recognised for reaching this milestone. As he reflected on his journey, he shared how his business had grown from a sole proprietorship into a company employing more than ten people. He spoke about the relationships he had built, the referrals he had received and the role his BNI community had played in helping him get from where he started to where he is today.
As I reflect on these two stories, I can’t help but notice the contrast.
One member looked at seven months and concluded that the investment of time wasn't worth it.
Another looked at fifteen years and concluded that it absolutely was.
Neither person was being dishonest. Both were evaluating their experience based on what they had seen. Yet they had arrived at completely different conclusions.
It made me wonder whether one of the biggest challenges we face in networking is not the amount of time required, but our expectations about when the results should appear.
One of the things I know to be true about professional relationships is that they compound. In the beginning, most people know very little about us.They may know our name, our business and perhaps a little about what we do. Over time, however, they begin to understand who we serve, what problems we solve, what makes us different and, perhaps most importantly, whether they trust us enough to introduce us to the people they care about.
That knowledge doesn't arrive all at once. It accumulates through weekly presentations, 1-to-1 meetings, chapter events, training programs and countless conversations. Every interaction adds another layer of understanding. Every interaction strengthens the relationship.
The challenge is that compounding can be difficult to recognise while it is happening.
A person who invests money for seven months rarely experiences the full benefit of compound interest. The same is true of relationships. The value often becomes visible only after a much longer period of consistent investment.
This is where I believe the member experience gap sometimes emerges. A new member joins with understandable expectations about referrals, opportunities and business growth. What they may not realise is that many of the benefits they seek are built on foundations that take time to create. Trust takes time. Visibility takes time. Credibility takes time. Relationships take time.
The good news is that these investments rarely disappear. The effort we put into building relationships today continues to create opportunities tomorrow. The introductions lead to conversations. The conversations lead to trust. The trust leads to referrals. The referrals lead to business. Then, before we know it, we find ourselves standing in front of a room requesting a 15-year ribbon and wondering where the time went.
Perhaps the question isn't whether networking takes time away from our business.
Perhaps the better question is whether networking is one of the most important investments we can make in building the business we want to have ten or fifteen years from now.
Happy Connecting!
WLC

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